Office Administration Assistant

June 10, 2021
Hudson, Wisconsin

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About Little Free Library
Little Free Library is a nonprofit that builds community, inspires readers, and expands book access for all through a global network of volunteer-led little libraries. We do this through our social enterprise retail operations combined with our philanthropic programs. We are at a historic level of growth and expanding our operations.

Position Purpose
The Office Administration Assistant is a part-time, non-exempt position responsible for supporting the day-to-day operations of the organization by providing exceptional customer service and office management. (There is a possibility for the position to become full-time). They serve as the first point of contact for our organization, in person or on the phone. This role performs a wide range of administrative tasks to support the organization in its mission. These tasks include but are not limited to: assisting the executive director with board meetings and correspondence; providing customer service backup either on the phone or through email correspondence; helping with donor acknowledgement and reporting; data entry as requested; managing office supplies, and special projects for marketing, operations or finance.

Key Responsibilities:

  • Greet visitors, answer office phone for the organization and respond to direct requests for information or forward messages to the appropriate employee
  • Respond to routine customer service emails and phone calls regarding Little Free Library’s programs and services
  • Assist Executive Director in coordinating board meetings, including scheduling and assembly of board meeting materials.
  • Assist with organization events and provide support for internal and external meetings and conferences
  • Ensure donors receive a timely written acknowledgement
  • Provide a data entry support and assist as requested with data management tasks.
  • Maintain office supplies
  • Assist operations with fulfillment activities
  • Special projects as assigned


Required Skills and Characteristics:

  • Strong customer service and communication skills
  • Attention to detail
  • Deadline driven
  • Self-motivated with a proactive attitude toward work
  • Likes to work within cross-function teams
  • Strong organizational skills
  • Ability to be flexible and work well under pressure in a fast-paced, multi-tasking environment
  • Must be a “can-do” problem solver who is willing to take responsibility of fulfillment processes
  • A strong passion for the Little Free Library mission


Required Qualifications:

  • Minimum high school diploma or equivalent
  • A minimum of 1 year experience in an office setting
  • Must be able to work with Microsoft office suite (Word, Excel and PowerPoint) and Google Applications (Docs, Sheets, Calendar, Email)


Preferred Qualifications:

  • 3 or more years working experience in administrative or operations support
  • Experience using Salesforce or other CRM solutions
  • Experience working in a non-profit setting


Physical Requirements:

  • This job primarily takes place within an office setting
  • Position is based on 20 to 25 hours per week and is located at 573 County Road A, Suite 106, Hudson, WI. There is an opportunity for this position to expand to full time.
  • A valid driver’s license and car is required for occasional local travel
  • Ability to lift at least 40 lbs.


Compensation range is $19 to $22 per hour depending on experience.  Opportunity with performance for this to become a full time position.

Little Free Library is an equal opportunity employer. Persons of color and other diverse candidates are strongly encouraged to apply.

To apply please email kelly@roosolutions.net or apply online https://roosolutionsjobs.applicantstack.com/x/apply/a25fp6hz5ypv

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Company Name:

Little Free Library

Salary:

$22.00 Per Hour

Job Category:

Administrative/ Support

Position Type:

Part Time

Experience:

Less than 2 years

Education:

High School or Equivalent

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