MN Director

February 8, 2021
St. Paul, Minnesota

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About PCs for People

Since 1998, PCs for People has been a driving force behind digital inclusion efforts across the US. Through a sustainable business model and unwavering commitment to the communities we serve, we have connected over 320,000 people in all 50 states and Puerto Rico and recycled millions of pounds of electronics.

Our services include free end-of-life IT asset management and certified data sanitization, technology refurbishing, computer distribution, computer repair, internet service, and technology education.

COVID-19 has shined a spotlight on the digital inclusion social challenge our society has been facing for decades. As our country has transitioned to distance learning, work from home, required telehealth and combat
shelter in place social isolation, PCs for People is committed to bridging the digital divide faced in our low-income communities to ensure our consumers are equipped to access essential services.

About the Role

The full-time PCs for People Director will lead its location by being a hands-on team leader that is able to lead staff, optimize internal operations and develop key relationships to scale the PCs for People model. This operational and management focused position will play an integral role in organizational leadership, ensure daily execution towards goals and lead the continued success of PCs for People in MN. The ideal Director will have an entrepreneurial spirit and enjoy a fun, fast-paced work environment. This position will be a key member of PCs for People’s national strategy committee.

Key Role Responsibilities

Staff Management & Development:

Overall strategic and operational responsibility for a growing office to include:

  • Participating in the hiring and training of departmental managers.
  • Conducting performance evaluations that are timely and constructive.
  • Handling discipline and termination of employees as needed and in accordance with company policy.
  • Identifying and implementing staffing needs for efficient operations
  • Maintaining a strong culture and work climate that attracts and retains staff, and drives the organization’s mission
  • Building an effective team of leaders by providing guidance and coaching to subordinate managers
  • Communicating and explaining new directives, policies, or procedures to managers; for major changes, meets with the entire operations staff to explain changes, answer questions, and maintain morale.
  • Other related duties as assigned

Business Operations:

Implement multi-channel operational processes and procedures with a focus on continuous optimization, improvement, and growth to include:

  • Overseeing the daily operations by providing leadership direction of all program strategy, compliance, quality assurance, and program efficiency
  • Overseeing P&L responsibilities to include overseeing cash flow and advising on budget allocations for the market.
  • Establishing quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifying opportunities for improvement; setting goals and meeting milestones to be achieved by team
  • Reviewing, analyzing, and evaluating business procedures
  • Implementing policies and procedures that will improve day-to-day operations
  • Ensuring the work environment is adequate and safe
  • Maintaining project timelines to ensure tasks are accomplished on time
  • Other related duties as assigned

Relationship Development:

Possess a proven ability to create impactful partnerships by:

  • Projecting a positive image of the organization to employees, customers, industry, and the community
  • Seeking out opportunities for expansion and growth by developing new business relationships
  • Engaging with community groups to scale PCs for People’s model
  • Serving as the face of the organization and actively participate in external events, both increasing visibility, credibility, and brand in the market, and developing strategic partnerships in order to increase community awareness and expand the program
  • Other related duties as assigned


Expand local revenue generation, business development and optimize current revenue generation by:

  • Setting and meeting annual fundraising goals to secure financial support from foundations, corporations, individuals, and government funding sources
  • Creating relationships with local sponsors and foundations to help fund PCs for People’s growth
  • Assuring reporting is completed and all grant goals are met
  • Other related duties as assigned

Desired Qualifications

  • Bachelor’s degree in business administration, business management, or equivalent degree
  • 5+ years of senior management experience with a track record of leading and scaling a company, preferably with a non-profit organization
  • Entrepreneurial mindset, with innovative approach to business planning
  • Knowledge of leadership and management principles related to nonprofit
  • Proven financial analysis, planning, and forecasting skills
  • Previous P&L management responsibilities
  • Strong marketing, public relations and fundraising experience with the ability to engage, retain and develop relationships across a wide variety of stakeholders (customers, non-profits, for-profits, volunteers)
  • Proven technical and operational skills to implement and adapt PCs for People's model
  • Demonstrated project management abilities
  • Excellent organizational skills
  • Strong communication skills, both written and oral; excellent interpersonal skills
  • Self-directed, self-motivated, strong analytical thinker
  • Passion for computers, internet access, people and technology
  • Technical expertise - existing skills or desire to learn PCs for People’s industries: IT asset disposition, computer repair, computer refurbishing, digital inclusion, internet service provider

Apply Now

This job has expired and you can't apply for it anymore

Company Name:

PCs for People


$65000 - $75000 Per Year

Job Category:

Community Engagement, Executive Director/ CEO, Program/ Project Management, Technology/ Data Management, Fundraising/ Development


Science/ Technology

Position Type:

Full Time


5 - 10 years


Bachelor's Degree