Meals on Wheels Route Coordinator

July 13, 2021
Minneapolis, Minnesota

Community Emergency Service, Inc.

Meals on Wheels Route Coordinator Position Description

About Community Emergency Service (CES): Inspired by the vision of Pastor William Berg and the philanthropy of Russell Lund, Sr. of Lund’s Foods, Community Emergency Service (CES), in 1971 was organized. Today we have six core programs, servicing over 125,000 individuals annually and giving out over 650,000 lbs. of food. We strive to alleviate hunger in all forms.

Our Mission: Rooted in God’s loving grace, Community Emergency Service transforms lives by serving neighbors, sharing resources and becoming community – a place where people come hungry and leave hopeful.

Our Values: Operating in a neighborhood that is culturally, ethnically and religiously diverse, we strive to serval all our neighbors in need, as Christ would have us do, without distinction or test. We invite support from volunteers and donors and are open to collaboration with other agencies regardless of religious affiliation 

  • We are a community
  • We respect the dignity of each person
  • We are servants
  • We are good stewards
  • We are good neighbors


Meals on Wheels Program Description:
Meals on Wheels is an important solution to those in need of nutritional and social support, many of whom are homebound. With the help of volunteers, CES serves over 350 people daily in the inner city areas of South and North Minneapolis with a smile and prepared, nutritious hot noon meal or frozen meals delivered weekly.


Scope of Work:
The Meals on Wheels Route Coordinator is responsible for ensuring daily meal routes are covered by volunteers and delivery associates. This position interacts with senior clients, staff and volunteers in person and on the phone.


Duties and Responsibilities

  • Print daily route sheets
  • Ensure all routes for current day are filled with volunteers and Delivery Associates
  • Manage volunteer calendar
  • Greet and assist volunteers during check-in
  • Assist in initial training of new volunteers
  • Maintain strong relations with volunteer drivers
  • Entry of volunteer data into CES volunteer database
  • Send out insurance/driver license renewal information letters monthly to volunteer drivers
  • Notify volunteer drivers of route updates or holiday closures
  • Oversee birthday card program for clients
  • Coordinate special delivery events (Thanksgiving, Christmas)
  • Help coordinate specific resources for clients as they arise
  • Survey clients quarterly
  • CES liaison with Kitchen of Opportunities
  • Assist with packing of meals as needed


Required Competencies/Qualifications

  • Outgoing positive personality with great motivation and customer service skills
  • Detail-orientated
  • Must be able to lift up to 25 lbs.
  • Computer competence in MS Windows environment and the ability to learn program specific software
  • Work cooperatively with staff, clients, volunteers and vendors
  • Sensitive to the needs of older adults
  • Excellent communication skills both written and verbal
  • Ability to problem solve
  • Availability of a GPS and ability to operate it
  • Valid driver’s license and ability to operate company vehicles


Position Title: Meals on Wheels Route Coordinator
Reporting to: Meals on Wheels Operation Manager


Location: 1900 11th Street, Minneapolis, MN 55404
Hours: Monday – Friday 10am-2pm Meals on Wheels Operation Manager

Interested and Qualified Candidates can submit a cover letter and resume via email to:
Linda Velez
Volunteer Engagement Director
lvelez@cesmn.org





























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Company Name:

Community Emergency Service

Salary:

$15.00 - $17.00 Per Hour

Job Category:

Community Engagement

Industry:

Other

Position Type:

Part Time

Experience:

2 - 5 years

Education:

Some College Coursework

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